Trade
02 Apr 2025

Incorrect fee reporting for business day 01.04.2025

02.04.2025 17:07 CEST ENGLISH:

Dear Sir or Madam,

due to an irregularity in the exchange's internal systems, fee report CB165 for the business day 01.04.2025 is incorrect.
The error has been fixed and the fee report CB165 from today's business day 02.04.2025 will be correct.
A corrected fee report CB165 from yesterday's business day will be made available to you as soon as possible in the usual way.

Please do not hesitate to contact us at tel. +49 (0)69 2 11-1 33 88 for any questions you may have.

Kind regards

Member Portal & Billing Support




DEUTSCH:

Sehr geehrte Damen und Herren,

aufgrund einer Unregelmäßigkeit in den börseninternen Systemen ist der Entgelteport CB165 für den Geschäftstag 01.04.2025 fehlerhaft.
Der Fehler wurde behoben und der Entgeltreport CB165 vom heutigen Geschäftstag 02.04.2025 wird korrekt sein.
Ein korrigierter Entgeltreport CB165 vom gestrigen Geschäftstag wird Ihnen schnellstmöglich auf dem üblichen Weg zur Verfügung gestellt.

Für Rückfragen stehen wir Ihnen unter der Telefonnummer +49 (0)69 2 11-1 33 88 gerne zur Verfügung.

Mit freundlichen Grüßen

Member Portal & Billing Support

Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.